Debt Collection Mediation

Pre litigation protocol dictates that all parties have tried to mediate the dispute before progressing to litigation. Often at times of dispute a mediator can listen to the emotional arguments of the debtor and find some level of agreement that enables the debtor to agree to payment subject to his argument being considered.

Within all our tracks we send a correspondence to the debtor asking for them to enter into mediation; we find it a good opportunity to discover the real objection to making payment, and often discover new information that assists us in the collection of the debt.

The aim of the process is to arrange an agreement between us and the debtor, to which both parties comply. Since by this stage the debtor has will either have avoided or refused payment, we often use this opportunity to attempt to create a fair payment plan, so that the debt can be settled without having to resort to litigation. We will, however, make sure that we do not allow the debtor to draw ourselves into an agreement which would not be beneficial to yourselves. We would also always consult with you, our client, as to whether any agreement which we may reached would be acceptable to you.

The benefit of using our debt mediation service  in an attempt to try to negotiate with your debtor, (a service often over-looked by other Debt Collection Agencies), is that it gives an opportunity for us to settle your debts without having to progress to litigation, meaning reduced costs for all parties. It can also mean that the debt has a greater chance of being settled more quickly, less formally and with less stress to you, our client.