Business-to-Consumer Debt Collection

A business issues invoices to consumers which often require payment within 30 days. However, when consumers fail to pay the invoiced amount within this timeframe, effectively they are being given credit by the business and at the expense of the cash flow of the business itself.

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”. 

 

 

Business-to-Consumer Debt Collection - Heavily regulated

This is a heavily-regulated industry with many safety nets there to protect the consumer.

Whereas in Business-to-Business transactions, there are automatically costs that can be attributed to the collection of late-payment bills, the same is not the case when the customer is a consumer.  In contrast, where bills concern Utility costs, service costs, rental costs, nursery/nursing home costs, professional bills and tradesmen’s bills, there is no automatic mechanism to allow costs to be passed to the consumer. You can only rely on your Terms & Conditions and, even then, there are many safeguards for the consumer which govern any contract into which the consumer has entered. 

We operate within the relevant legislation for Business-to-Consumer Debt Collection with which we keep up-to-date and fully comply.

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.   

 

 

Business-to-Consumer Debt Collection - Creditor must inform debtor of their rights

At UK-Debtcollection.com, we are aware of the legislation passed in recent years requiring that a creditor seeking to collect debts owed give proof of being an “Informed” lawful creditor who is attempting to collect debts which are truly owed to it.  UK-Debtcollection.com ensures that any business seeking to collect a debt from a consumer is made aware of good practices and incorporates them into the procedure of debt collection. All is recorded for future reference.

For example, did you know that, when a debt owed by a consumer is requested for collection, a debt collection agency must also advise the “debtor” of their rights and where to go for financial guidance and for debt management plans if the debtor is financially strained and unable to pay back the debt on request ?

Such an obligation is often unknown to a creditor or far from the mind and mood of a creditor seeking to collect a debt from a consumer ! 

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.  

 

 

Business-to-Consumer Debt Collection - “Informed” debtor can delay payment

At UK-Debtcollection.com, we keep up-to-date with the relevant legislation protecting consumers. So, it really is worthwhile for you, a beleaguered creditor, to let us at UK-Debtcollection.com use our expertise to protect YOUR interests.

As a matter of fact, failure to inform a consumer of their legal rights and safeguards can have adverse consequences for the collection of the debt owed you. If your debtor is an enlightened debtor, they can use their knowledge in this area against you in order to delay payment of the debt until a date far beyond the timeframe that you consider reasonable or usual in your line of business.

A delay in one large payment or delays in several small payments could even jeopardize the future of your business.  An exaggeration ?  No.  A quick internet search about the problem shows that more than half the small businesses in the UK would go to the wall within three months if the outstanding invoices on their books remain unpaid.

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.  

 

 

Business-to-Consumer Debt Collection - Creditor may enter unchartered territory

So, it makes sense to avoid giving a street-savvy consumer ammunition against you, a creditor, because three months is quite a short period as regards the workings of the wheels of justice but is a long period as regards the life of a business.

It is evident that a decision to offer time for the consumer to pay - i.e. the offer of credit to a consumer - opens up many minefields as you try to ensure that you keep to the legislation regarding credit offered to consumers.   

Such legislation includes cooling-off periods and registrations for offering credit as well as database management of client details.  For many companies,  this is not only unchartered territory but they may enter it without even being aware of the fact !

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.   

 

 

Business-to-Consumer Debt Collection - Credit control and prompt action vital

The need to outsource your credit control to a company that specialises week by week and month by month in good cash flow and debtors’ ledger management is important.  Effective credit control is necessary for the survival of your business and, when there is a delay in receiving any payment, early action to collect the debt is not only vital for the health of your cashflow but is also vital to avoid entering the unchartered territory of becoming a credit provider whilst not benefitting from the protection enjoyed by licensed credit providers. 

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.   

 

 

Business-to-Consumer Debt Collection - Why use UK-Debtcollection.com

The minimal cost of our service is excellent value in that :


We have a very successful track record in getting late-paying consumers to pay debts owed to a business
Your cashflow situation is improved
Your company health is better AND
You are spared time, expense and hassle.

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.

 

Business-to-Consumer Debt Collection - Examples of business types helped by us

So, the sort of areas and types of business for which we offer guidance and assistance are :


Jobbing builders offering building services to consumers 

When embarking upon offering services to a consumer at his residential property, the need to check your Terms & Conditions to ensure not only that stages of work are clearly defined and marked as complete but also that the consumer signs to denote acceptance of work undertaken is a vital procedure to incorporate into Project Management if you are to make certain that the consumer pays your invoice according to the Terms & Conditions and to your quotation.

There are so many safeguards for consumers and so many areas of possible conflict leading to non-payment. Having an outside company to negotiate and try to resolve issues is crucial to build into your business plan.
 

Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.

 

 

Nursery school fees

Although the government offers incentives as well as grants and benefits to parents, the government does not cover the entire bill which leaves the parents responsible for paying additional fees for the service you offer. All too often, emotional issues and even emotional blackmail can create a situation where you have incurred more costs than you would have liked to have done and the parents now no longer communicate with regards to settling their bills. An outside credit-management company is ideally placed to put forward a no-nonsense attitude to enforce collection of those fees due.


Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.   

 

 

Veterinary fees 

So, you spent 8 years studying intensively and perfecting your profession as a veterinary surgeon. You offer your skill-set, know-how and correct medication to your client’s loved pet, only to find that they then failed to honour the debt. Although this leaves you with unpaid fees on your debtors’ ledger, you do not address this serious issue as you hate to see animals suffer and wish to complete a further round of treatment for their pet.  Do not let a debtor take advantage of you in this way and do not take wrong or useless action because collecting debts from consumers is a complex area and heavily-regulated. It pays to engage a debt collection company such as UK-Debt Collection who are not swayed by emotional issues, have a high rate of success in debt collection enforcement and follow the right no-nonsense procedure to enforce collection of fees due.


Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.  

 

 

Car / white goods /  TV and electronic goods / venue hire rental

All too frequently, consumers fail to keep to rental agreements leaving you in a situation of trying to get your asset back and looking to resolve unpaid dues sitting on your debtors’ ledger. It is important in all businesses to show that Terms & Conditions mean something and are enforced. Our no-nonsense attitude with consumers takes them all the way to a County Court Judgement.


Instruct us to be your agent by just sending us this simple “Submit Business-to-Consumer Debt Collection Form”.